Shipping

At Chariot Travelware, we want every part of your journey—including receiving your new luggage—to be smooth and straightforward.

SHIPPING

Free Standard Shipping

We offer free standard shipping on all orders placed through chariotluggage.com. Available shipping destinations will be shown at checkout.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. During product launches, promotions, or peak travel seasons, processing may take a little longer.

Once an order ships, the customer will receive a confirmation email with tracking information. Delivery times are estimates and may vary based on the destination, carrier, weather, and other circumstances outside our control.

Shipping Addresses

Customers should review their shipping address carefully before placing an order. If an error is discovered, they should contact us as soon as possible. We will do our best to update the address, but changes cannot be guaranteed once an order has entered processing or shipped.

Chariot Travelware is not responsible for delays or delivery problems caused by an incomplete or incorrect address supplied at checkout.

Lost, Stolen, or Damaged Packages

If tracking information shows that a package was delivered but the customer cannot locate it, they should check around the delivery location, ask members of their household or neighbors, and contact the carrier.

If an order arrives damaged, incorrect, or incomplete, the customer should contact us promptly through our Contact Us page. They should include their order number and clear photographs of the package and product so we can help resolve the issue.